Privacy

Last Updated: 24 February 2025

1. Introduction

This Privacy Policy applies to the website, https://offmrkt.com.au (the “Website”), operated by OFFMRKT (“we,” “us,” or “our”). It explains how we collect, use, and protect your personal data when you use our services, including our online property valuation and off-market selling tool.

By accessing or using OFFMRKT, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please do not use the Service.

For any questions, contact us at support@offmrkt.com.au.

2. What Information We Collect

We collect personal information to provide and improve our services. This may include:

  • Property & Contact Details: Name, email, phone number (if submitted when requesting a flipper or renovation consultant connection).
  • Browsing & Technical Data: IP address, device type, browser, cookies, and website interactions for analytics purposes.
  • User-Provided Data: Any information you voluntarily provide when using the Service.

We only collect information necessary for providing our services, and we do not sell your data.

3. How We Collect Your Information

We may collect information through:

  • Website Forms: When you request a property valuation or express interest in selling off-market.
  • Cookies & Analytics Tools: To track usage patterns and improve the Service.
  • Third-Party Data Sources: When obtaining property valuation data.

4. How We Use Your Information

Your information is used for:

  • Providing Home Valuations & Off-Market Selling Insights
  • Connecting You with Flippers or Renovation Consultants (If Requested)
  • Improving Website Functionality & User Experience
  • Marketing & Communication (Only with Your Consent)
  • Complying with Legal Obligations

We do not sell your personal information.

5. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. These may be used for:

  • Analytics: Understanding how users interact with our Website.
  • Functionality: Improving website performance and personalization.

You can control cookie settings in your browser.

6. Who We Share Your Data With

We only share personal data when necessary:

  • Flippers & Renovation Consultants: If you request a connection.
  • Legal Authorities: When required by law.

We do not share your personal information with third-party service providers, nor do we sell or rent your data.

7. How We Store & Protect Your Information

  • Data Storage: Your personal data is securely stored in Firebase, a cloud storage service provided by Google.
  • No Active Third-Party Sharing: While Firebase is a third-party storage provider, OFFMRKT retains full control over user data and does not share it with external parties.
  • Security Measures: We implement encryption, access controls, and regular security audits to protect your data.

While we strive to protect your data, no online service is 100% secure.

8. Data Retention

  • We retain personal data only as long as necessary to fulfill the purpose it was collected for.
  • If you request deletion, we will remove your personal data unless required by law to retain it.

9. Your Rights & Choices

Under Australian privacy laws, you have the right to:

  • Access & Correct Your Data: Request a copy of your data or update inaccuracies.
  • Withdraw Consent: Opt-out of marketing communications.
  • Request Deletion: Ask us to delete your personal data where legally permitted.

To exercise your rights, contact us at support@offmrkt.com.au.

10. Third-Party Links & Services

Our Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

11. Children's Privacy

Our Service is not intended for children under 18. We do not knowingly collect data from minors. If you believe a child has provided us with personal data, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated "Last Updated" date.

If significant changes are made, we may notify you via email or a notice on our Website.

13. Contact Information

For any privacy-related inquiries, please contact support@offmrkt.com.au.

By using OFFMRKT, you acknowledge that you have read and understood this Privacy Policy.